Refund policy

How to Return?

All items purchased online can be returned within 14 days from the date of purchase. Items must be unworn, unwashed and in their original packaging. Sale or discounted items are not eligible for returns unless specifically mentioned. Kindly note that shipping charges, if any, cannot be refunded. You will receive an email from us once we have received the returned item. We will then process the return within 10 business days. Refunds will be in the form of store credit, which will be credited to your account within 5 business days from the time we receive the item/s. Please ensure you have signed up for a membership account with us in order to receive the store credit. The store credit will be valid online and in-stores, for a period of 1 year from the date of issue. 

How to Exchange?

Items purchased online can be exchanged for other products within 30 days from the date of purchase. Items must be unworn, unwashed and in their original packaging. Sale or discounted items are not eligible for exchange unless specifically mentioned. Items can be exchanged once and the exchange is final. If the replacement item is of a lower value, you may use the excess value on another item. Please note that any excess value cannot be refunded. If the replacement item is of a higher value, you will have to cover the difference. We reserve the right to reject item/s that do not fulfil the conditions above. Only after we have received and inspected the returned item, will we process sending out the exchange. Kindly note that shipping charges, if any, will be borne by the customer.