Shipping policy

Shipping Options


We currently offer standard door-to-door delivery within Singapore and across the causeway to Malaysia. Not in SG or MY? We’re working hard to bring the pack to more countries soon. Check back soon or follow us on IG @hello.dorcas for global shipping updates.

Shipping Duration


Please note that it can take up to 3-5 business days to receive your order. Kindly note that the delivery timeframe includes the packing of your order after purchase confirmation. During sale/peak periods, please note that there may be a delay in deliveries.

International Shipping


Kindly note that the delivery timeframe includes the packing of your order after purchase confirmation, but does not include delays if your parcel is held up by customs authorities. If taxes and/or duties are charged for your parcel, you are responsible for settling them before delivery can proceed.